> ## Documentation Index
> Fetch the complete documentation index at: https://developers.partoo.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Reply to a feedback result
>
The Feedback Management API is currently in **BETA**, therefore the following endpoints are subject to modification, given a **2 week notice**.
If you are planning to use any of them, please **notify us** so we will be able to keep you informed about upcoming changes.
This endpoint lets you reply to a feedback result.
In order to be able to reply to a feedback result:
- The `optin` property of the corresponding feedback result must be true
- The `email_reply_source` of the corresponding feedback form must be set
- The `email_reply_subject` of the corresponding feedback form must be set
## OpenAPI
````yaml /assets/openapi/openapi-bundled.yaml post /feedback/feedback_result/{feedback_result_id}/reply
openapi: 3.1.0
info:
title: Partoo Rest API
version: v2
license:
name: © Copyright Partoo
url: https://www.partoo.co/en/gtu-api/
x-logo:
url: >-
https://partoo-client-images.s3.amazonaws.com/logo-partoo-restapi-white.png
description: >
## Introduction
The Partoo Rest API allows you to automate all the actions that are possible
to do in the Partoo Web Application.
The Partoo Rest API can be used for many different purposes:
- Create/update/delete your businesses & users if you are a client.
- Create/subscribe/manage organizations, businesses & users if you are a reseller.
- Retrieve data on businesses you have access to if you are a publisher.
- ...
servers:
- url: https://api.partoo.co/v2
description: Production server
- url: https://api.sandbox.partoo.co/v2
description: Sandbox server (dev environment for clients & partners)
security:
- ApiKeyAuth: []
paths:
/feedback/feedback_result/{feedback_result_id}/reply:
post:
tags:
- Feedback Management
summary: Reply to a feedback result
description: >
The Feedback Management API is currently in **BETA**, therefore the
following endpoints are subject to modification, given a **2 week
notice**.
If you are planning to use any of them, please **notify us** so we will
be able to keep you informed about upcoming changes.
This endpoint lets you reply to a feedback result.
In order to be able to reply to a feedback result:
- The `optin` property of the corresponding feedback result must be true
- The `email_reply_source` of the corresponding feedback form must be
set
- The `email_reply_subject` of the corresponding feedback form must be
set
operationId: replyFeedbackResult
parameters:
- in: path
name: feedback_result_id
required: true
schema:
type: integer
requestBody:
required: true
content:
application/json:
schema:
description: Request body to post a reply
type: object
required:
- content
properties:
content:
description: Content of your reply
type: string
format: text
example: Merci ❤️
reply_suggestion:
description: Suggestion details for the reply
type: object
properties:
reply_suggestion_id:
type: integer
description: ID of the reply suggestion
example: 123
reply_suggestion_modified:
type: boolean
description: Indicates if the reply suggestion was modified
example: true
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/feedback_result_reply'
'400':
$ref: '#/components/responses/400'
'401':
$ref: '#/components/responses/401'
'403':
$ref: '#/components/responses/403'
components:
schemas:
feedback_result_reply:
type: object
properties:
id:
type: integer
description: Unique identifier of the reply
example: 1
created:
type: string
format: datetime
description: Date the reply was created
example: '2024-11-15T10:00:15+00:00'
author_name:
type: string
description: Author of the reply
example: Jane Doe
content:
type: string
description: Content of the reply
example: Thank you for your feedback
feedback_result_id:
type: integer
description: Identifier of the feedback result
example: 1
user_id:
allOf:
- $ref: '#/components/schemas/UserId'
is_reply_suggestion:
type: boolean
description: Whether the reply was created using an AI suggestion
example: false
UserId:
description: User id
type: string
example: 5309c3a237bbc544d8e26737
responses:
'400':
description: Your request is incorrect
content:
application/json:
schema:
description: |
Error that occcurs when your request is incorrect
properties:
errors:
type: object
description: The detail of the error encountered
properties:
json:
type: object
'401':
description: You are not authenticated
content:
application/json:
schema:
description: Error that occurs when you are not authenticated
type: object
properties:
errors:
type: object
description: The detail of the error encountered
properties:
authentication:
type: string
default: User not authenticated
'403':
description: |
You are not allowed to perform this action
content:
application/json:
schema:
description: >
Error that occurs when you are authenticated but you are trying to
perform an action you are not allowed to perform
type: object
properties:
errors:
type: object
description: The detail of the error encountered
properties:
authorization:
type: string
default: Operation not allowed
securitySchemes:
ApiKeyAuth:
description: >
The authentication system on Partoo API is using API Key that should be
put in the header of the request (the name of the header is `x-APIKey`).
An api_key is linked to a user. This user's role will give you different
access level to the API features.
type: apiKey
in: header
name: x-APIKey
````