> ## Documentation Index
> Fetch the complete documentation index at: https://developers.partoo.co/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about using Single Sign-On with Partoo

<AccordionGroup>
  <Accordion title="Can SSO create new users automatically?">
    No. SSO in Partoo does not create users automatically.

    You must first create users manually using the Partoo interface or via the API before they can log in with SSO.

    <Tip>
      Use the [User Creation API](/api-reference/users/create-user) to automate onboarding.
    </Tip>
  </Accordion>

  <Accordion title="How to create an SSO-only user?">
    When creating a user via the API, set:

    ```json theme={null}
    {
      "sso_only": true,
      "send_invitation": false,
      "password": null
    }
    ```

    <Note>
      This disables email invitations and login by password, allowing SSO login only.
    </Note>
  </Accordion>

  <Accordion title="What happens when my certificate expires?">
    Partoo sends an email to the technical contact before your SAML certificate expires.

    Follow the instructions in the email to upload a new certificate in the app or send it to the support address provided.

    <Warning>
      An expired certificate can prevent users from logging in.
    </Warning>
  </Accordion>

  <Accordion title="Can I use other login options on the login page?">
    Yes. You can continue to use other login methods like Google if configured in your Identity Provider.

    SSO is just one of the supported login methods.
  </Accordion>

  <Accordion title="Where can I get help with SSO setup?">
    Contact your Customer Success Manager or reach out via our [Technical Support](https://support.partoo.co) channel for guidance.
  </Accordion>
</AccordionGroup>