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POST
/
feedback
/
feedback_result
/
{feedback_result_id}
/
reply
Reply to a feedback result
curl --request POST \
  --url https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply \
  --header 'Content-Type: application/json' \
  --header 'x-APIKey: <api-key>' \
  --data '
{
  "content": "Merci ❤️",
  "reply_suggestion": {
    "reply_suggestion_id": 123,
    "reply_suggestion_modified": true
  }
}
'
import requests

url = "https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply"

payload = {
"content": "Merci ❤️",
"reply_suggestion": {
"reply_suggestion_id": 123,
"reply_suggestion_modified": True
}
}
headers = {
"x-APIKey": "<api-key>",
"Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
const options = {
method: 'POST',
headers: {'x-APIKey': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
content: 'Merci ❤️',
reply_suggestion: {reply_suggestion_id: 123, reply_suggestion_modified: true}
})
};

fetch('https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
CURLOPT_URL => "https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'content' => 'Merci ❤️',
'reply_suggestion' => [
'reply_suggestion_id' => 123,
'reply_suggestion_modified' => true
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"x-APIKey: <api-key>"
],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
package main

import (
"fmt"
"strings"
"net/http"
"io"
)

func main() {

url := "https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply"

payload := strings.NewReader("{\n \"content\": \"Merci ❤️\",\n \"reply_suggestion\": {\n \"reply_suggestion_id\": 123,\n \"reply_suggestion_modified\": true\n }\n}")

req, _ := http.NewRequest("POST", url, payload)

req.Header.Add("x-APIKey", "<api-key>")
req.Header.Add("Content-Type", "application/json")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := io.ReadAll(res.Body)

fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.post("https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply")
.header("x-APIKey", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"content\": \"Merci ❤️\",\n \"reply_suggestion\": {\n \"reply_suggestion_id\": 123,\n \"reply_suggestion_modified\": true\n }\n}")
.asString();
require 'uri'
require 'net/http'

url = URI("https://api.partoo.co/v2/feedback/feedback_result/{feedback_result_id}/reply")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["x-APIKey"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"content\": \"Merci ❤️\",\n \"reply_suggestion\": {\n \"reply_suggestion_id\": 123,\n \"reply_suggestion_modified\": true\n }\n}"

response = http.request(request)
puts response.read_body
{
  "id": 1,
  "created": "2024-11-15T10:00:15+00:00",
  "author_name": "Jane Doe",
  "content": "Thank you for your feedback",
  "feedback_result_id": 1,
  "user_id": "5309c3a237bbc544d8e26737",
  "is_reply_suggestion": false
}
{
"errors": {
"json": {}
}
}
{
"errors": {
"authentication": "User not authenticated"
}
}
{
"errors": {
"authorization": "Operation not allowed"
}
}

Authorizations

x-APIKey
string
header
required

The authentication system on Partoo API is using API Key that should be put in the header of the request (the name of the header is x-APIKey). An api_key is linked to a user. This user's role will give you different access level to the API features.

Path Parameters

feedback_result_id
integer
required

Body

application/json

Request body to post a reply

content
string<text>
required

Content of your reply

Example:

"Merci ❤️"

reply_suggestion
object

Suggestion details for the reply

Response

OK

id
integer

Unique identifier of the reply

Example:

1

created
string<datetime>

Date the reply was created

Example:

"2024-11-15T10:00:15+00:00"

author_name
string

Author of the reply

Example:

"Jane Doe"

content
string

Content of the reply

Example:

"Thank you for your feedback"

feedback_result_id
integer

Identifier of the feedback result

Example:

1

user_id
string

User id

Example:

"5309c3a237bbc544d8e26737"

is_reply_suggestion
boolean

Whether the reply was created using an AI suggestion

Example:

false